SPEED TERMS OF SALE
READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN
A COPY AND YOUR ORDER FOR FUTURE REFERENCE.
"Customer" is the person, group or organisation that buys or
agrees to buy goods from VW Speed.
Payment for goods will be taken when goods are ready for dispatch. This
will be cash, cleared cheque, Debit / Credit Card, or bank transfer.
Written quotes will be valid for 14 days from their issue date. All prices
given and displayed on our website include VAT charged at 17.5% and in
UK pounds. Please contact us directly to gain the most upto date pricings
as they are subject to continual change. All products are subject to our stock levels and those of our
If we receive your order before 1pm Monday - Friday and allowing for sufficient
stock levels and cleared funds we attempt to post out goods for next day
delivery. If we don't have the stock we will provide you with an approximate
date of availability and delivery. In the preparation of goods for transit
we ensure the greatest level of protection for goods, should they be damaged
or there be discrepancies you must notify us within 48 hours of receipt.
Prices for delivery are clearly shown at the checkout stage of ordering
and are based on the service required, weight and value of the package.
The delivery of goods will need to be signed for, please ensure someone
is present to accept them at the delivery address. Requests such as Saturday
deliveries are available and will be subject to additional costs.
off period (as part of Distance selling regulations)
Within seven days of receiving your goods you may cancel your order in
writing for a refund of the price paid minus any delivery costs. The goods
must be returned unopened, unused and as dispatched. Special order items
are not covered by this agreement. The Customer is responsible
for returning the goods and the costs incurred.
of Materials Authorisation (RMA) Policy
If your goods develop a fault within the warranty period of 12 months,
you can return the product. To do so you must gain an RMA number via email
from us from email@example.com. Goods qualifying for return must NOT
have developed the fault as a result of an accident, misuse, modification
and must have the serial number and security labels/ stickers wholly intact.
Please also ensure the goods are responsibly packaged with the RMA number
on the outside and have the original boxes, goods, manuals, any
other content and have postage paid otherwise the goods will not be accepted.
The return must include a copy of the original invoice and an outline
of the fault and symptoms.
of goods for credit
If the goods are diagnosed to have no fault and concur with all of the
terms laid out by the RMA policy, and have been returned within 30 days
of purchase, they will be subject to a restocking fee of 20%. After 30
days there is no credit given. The credit can be used as part or full
payment for other purchases from VW Speed.
In accordance with the Data Protection Act of 1984, any personal information
is kept as part of our records and is not made available to any other
organisation. It may be used from time to time to send you details of
services that we may be able to offer you, if you do not wish to receive
this, please let us know at firstname.lastname@example.org.